CAP-485: W2 Resolving Conflict 2023 Business Finance
2023 Assignment Detail Describe a conflict that was resolved and considered a win win
Assignment Detail:
• Describe a conflict that was resolved and considered a “win–win” resolution within your current or past working environment that involved you or someone with whom you directly worked.
• Research effective conflict resolution strategies
• Prepare a 15 slide PowerPoint presentation (excluding title and references slides) that includes the following:
o Describe the communications involved during the conflict.
o Identify the method(s) used to resolve the workplace conflict.
o Determine strategies implemented to help facilitate a “win–win” resolution to the problem.
o How did these compare to the ones that you researched?
o Explain how the resolution strategies and processes that were used could also be used for future conflicts within the workplace or similar environment.
o Include speaker notes of around 75 words per slide
Note: the slides are short bullet points; and the speaker notes must be at least 75 words each.
• Format your paper using APA formatting
• Include a minimum of two scholarly sources
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