Unit 4 Assignment – Queue Problem 2023 Business & Finance

2023 Instructions In this analysis we will examine the queuing theory and apply it to wait



In this analysis, we will examine the queuing theory and apply it to wait times at a call center.

Review the discussion and sample problem.

Now we will perform optimization using the same methodology but with different values. Use the values below (or download them here call_center [Excel file]) and perform the optimization.

Unit 4 assignment table.JPG

Include a one-page description of your findings

Include a copy of your Excel spreadsheet with each stage of the problem worked.

Attached File:

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