Research the topic of leadership and communication. Review and analyze this scenario:
Ben Williams is the CEO of a public relations firm. He has four direct reports who are in charge of different components of his firm including operations, human resources, finance, and administrative support. On a semiannual basis, the firm surveys the employees to assess their level of satisfaction with the leadership.
Williams has noticed a trend in survey results over the last year. Comments and scores indicate the staff is unhappy with the level of communication from the top down. Williams does not understand why this is an issue.
Currently, Williams communicates with staff when there is a problem or if he believes they need to make a change. He does this by telling them exactly what they need to do, but not why they need to do it. Staff often finds out about new projects when others have already begun working on them. Williams does not like electronic communications, nor does he believe that meetings are useful. However, as he reviews this trend, he realizes he must change the way he communicates.
For this assignment, research the topic of leadership and communication. Make sure you address the following questions:
- What communication strategies are associated with effective leadership?
- What does Williams need to do differently to communicate effectively as a leader?
Write a 3-4 page paper analyzing this scenario. Include two additional pages for the title and reference page. Include all elements listed below in your paper.
You are required to incorporate a minimum of 2 additional references from the the open Web.
Use the APA Template Paper, which is formatted for you in the style you will use for all of your assignments. Simply replace the informational placeholders with your own information. Write directly into this template and save it as your own paper.
For the open Web sources, be sure to include in-text citations.
- Make sure your final paper includes the following elements:
- Title page
- Body of the paper
Note that the institution requirement is that 70% of your paper represents your own thoughts, analysis, and paraphrasing. In other words, your Turnitin score should be no higher than 30%.
If you find that your score is above 30%, do some rewriting and submit again until you receive 30% or lower. Note that a 70% score indicates an appropriate balance of direct quotations and your own thoughts, analysis, summary, and paraphrasing.