Select an information system with which you are familiar, and which you feel needs to be improved, based upon your experiences as an employee, customer, other system user, or system owner. Switch roles and perspectives as necessary to perform or answer the following:
a. Describe the nature of the information system you have selected.
b. Describe the organization that owns and maintains the information system.
c. Identify the baseline problems and opportunities
d. Develop a preliminary problem statement.